Remote Support Autonomy for I/DD Providers, and a more familiar Remote Support experience for the people you support.

We supply I/DD service providers with all the technology, tools, and training needed to quickly and easily begin to offer remote services “in house.”

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About NextGenAT

Our Vision

We envision a world where world class remote support services are provided by all I/DD agencies, to allow them to address workforce shortages and create amazingly personal options for independence.

NextGenAT breaks down barriers that prevent I/DD service provider agencies from providing remote support themselves by “democratizing” remote support technology and know-how.

As the local service provider nobody knows the unique needs of the people you support better than you do.  We aim to knock down the barriers to DIY remote support services so that local service providers can offer the people they serve a more personalized, intimate, and empowering remote support experience.

Who We Are

NextGenAT is a software as a service (SaaS) technology company powered by passionate I/DD remote support experts that offers cutting-edge DIY remote support technology to I/DD service providers.

What We Offer

We offer an all-inclusive Remote Support platform which includes all the hardware, software, cloud infrastructure, training, and support needed for local I/DD service providers to quickly, easily, and safely begin providing RS to the people they serve.

 

What We Solve

Now any disability service provider can offer thorough, safe, cost-effective, and innovative remote support services to people with disabilities without having to subcontract out to a distant vendor.

This paradigm shifting software as a service (SaaS) eliminates financial, technical, and knowledge barriers that prevent I/DD provider agencies from offering support to the people they support in the modern environment.

The Result

This paradigm shifting SaaS eliminates financial, technical, and knowledge barriers that prevent I/DD provider agencies from offering remote supports themselves, and allows them to repeat all of the benefits of the remote support service model:

  • Maximizing opportunities for independence

  • Reducing reliance on scarce Direct Support Professionals

  • Reducing cost of care, and improving the bottom line

  • Positioning your agency as a leader in the new Tech First era

Our Platform

Tech at a Glance

Our comprehensive remote support platform is based on non-invasive, HIPAA compliant technologies that are strategically placed in the homes of the people you support, which can be implemented in a number of different ways based on peoples’ needs and preferences.  

 

  • sensors to detect activities of daily living, 

  • cameras which can be used in innovative ways to protect privacy, 

  • audio/visual two way communication devices,

  • and more!

Agency Autonomy

Now you are in control of all aspects of remote support service delivery.  Your employees become the remote caregiver in your monitoring/support center - enabling a more intimate and personal form of remote support services.  

 

Your person-centered knowledge combined with NextGenAT’s tech, training, and ongoing support will create amazing opportunities for the people you serve. . .and your agency.

 

1) Planning and Analysis

We start by meeting with you to identify your company's infrastructure assets and needs to collaboratively craft the perfect solutions for your agency. 

Our Process

 

Success Stories

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Neal Meltzer,
Chief Strategy Officer, Waban

(at time of signing)

NextGenAT’s remote care platform enables our staff of caregivers to provide remote support monitoring while maintaining the high level of quality of patient care and strong interpersonal relationships we stand by.

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Ten years ago with the advent of “smart homes,” it became clear that we could leverage technology to support people with disabilities in ways that provided more independence for them, while also being more cost-effective for agencies. However, at that time all the off-the-shelf solutions were for people who were already able to live independently with minimal support. Those solutions did not address the needs of people who lived in group homes, or who required more involved intermittent services in order to be healthy and safe.

 

We spent a long time trying to find a remote care solution for adults with disabilities that could support people by using technology to broaden people’s independence in a compatible way with in-person caregiving. This desire was further fueled by the cold, hard fact that increasing fiscal pressure on state budgets would continue to threaten the essential services people with autism and intellectual disabilities need throughout their lives. 

 

However, we weren’t interested in replacing personal care with technology. I saw remote support services as a way to provide more independence for people in a financially sustainable way, while continuing to offer in-person care by qualified staff with established interpersonal relationships.

 

That ten year search ended with the serendipitous contact turned working relationship that was formed with NextGenAT. The team has an impressive history of groundbreaking work in the Remote Support field. The platform offers a truly remarkable, intuitive interface, with its ability to visually prioritize the care-level of any remote support based on the specific needs and treatment/care plan of the individual. Our own caregivers know the people we support best. NextGenAT’s remote care platform enables our staff of caregivers to provide remote support monitoring while maintaining the high level of quality of patient care and strong interpersonal relationships we stand by.

Waban's Story

 

 
 

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