Remote Support Autonomy for I/DD Providers, and a more familiar Remote Support experience for the people you support.
We supply I/DD service providers with all the technology, tools, and training needed to quickly and easily begin to offer remote services “in house.”
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NextGenAT is the premier platform & services provider for Remote Supports.
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About NextGenAT
Our Vision
We envision a world where world class remote support services are provided by all I/DD agencies, to allow them to address workforce shortages and create amazingly personal options for independence.
NextGenAT breaks down barriers that prevent I/DD service provider agencies from providing remote support themselves by “democratizing” remote support technology and know-how.
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As the local service provider nobody knows the unique needs of the people you support better than you do. We aim to knock down the barriers to DIY remote support services so that local service providers can offer the people they serve a more personalized, intimate, and empowering remote support experience.
Who We Are
NextGenAT is a software as a service (SaaS) technology company powered by passionate I/DD remote support experts that offers cutting-edge DIY remote support technology to I/DD service providers.
What We Offer
We offer an all-inclusive Remote Support platform which includes all the hardware, software, cloud infrastructure, training, and support needed for local I/DD service providers to quickly, easily, and safely begin providing RS to the people they serve.
What We Solve
Now any disability service provider can offer thorough, safe, cost-effective, and innovative remote support services to people with disabilities without having to subcontract out to a distant vendor.
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This paradigm shifting software as a service (SaaS) eliminates financial, technical, and knowledge barriers that prevent I/DD provider agencies from offering support to the people they support in the modern environment.
The Result
This paradigm shifting SaaS eliminates financial, technical, and knowledge barriers that prevent I/DD provider agencies from offering remote supports themselves, and allows them to repeat all of the benefits of the remote support service model:
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Maximizing opportunities for independence
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Reducing reliance on scarce Direct Support Professionals
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Reducing cost of care, and improving the bottom line
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Positioning your agency as a leader in the new Tech First era
Our Platform
Tech at a Glance
Our comprehensive remote support platform is based on non-invasive, HIPAA compliant technologies that are strategically placed in the homes of the people you support, which can be implemented in a number of different ways based on peoples’ needs and preferences.
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sensors to detect activities of daily living,
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cameras which can be used in innovative ways to protect privacy,
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audio/visual two way communication devices,
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and more!
Agency Autonomy
Now you are in control of all aspects of remote support service delivery. Your employees become the remote caregiver in your monitoring/support center - enabling a more intimate and personal form of remote support services.
Your person-centered knowledge combined with NextGenAT’s tech, training, and ongoing support will create amazing opportunities for the people you serve. . .and your agency.
1) Planning and Analysis
We start by meeting with you to identify your company's infrastructure assets and needs to collaboratively craft the perfect solutions for your agency.
Our Process
Success Stories
At the heart of everything we do is a commitment to helping organizations deliver exceptional care and support to individuals with intellectual and developmental disabilities (I/DD). We’re honored to work alongside a growing network of providers who trust our solutions to enhance independence, safety, and quality of life for the people they serve. Below, you’ll find just a few of the many partners who have embraced our technology and services—and are seeing the difference it makes every day.
Brad Saathoff,
CEO, Black Hills Works
"Partnering with NextGen Assistive Technology has been a game-changer for Black Hills Works. With their support, we’ve been able to successfully adopt remote supports that enhance both the independence of the people we serve and the efficiency of our operations. Our individuals are gaining confidence and dignity with access to support when it’s truly needed—while we’ve been able to ease the strain of workforce shortages and reduce costs. Remote supports have become a sustainable, person-centered solution, and NextGen has been a trusted partner every step of the way."
Neal Meltzer,
Chief Strategy Officer, Waban
(at time of signing)
"NextGenAT’s remote care platform enables our staff of caregivers to provide remote support monitoring while maintaining the high level of quality of patient care and strong interpersonal relationships we stand by."
Black Hills Works is a nonprofit organization based in South Dakota that has been supporting adults with intellectual and developmental disabilities (I/DD) for over 65 years. Their mission is to empower individuals to live, work, and thrive in their communities by offering a wide range of personalized services. These include residential support, employment opportunities, day services, and access to health, wellness, and recreational programs. Through these services, Black Hills Works helps individuals achieve greater independence, dignity, and a sense of belonging.
The organization also provides specialized support such as assistive technology, transportation, and healthcare coordination to ensure holistic care. With a strong focus on community integration, Black Hills Works partners with local businesses to create employment and volunteer opportunities, fostering meaningful engagement and inclusion. Their commitment to person-centered care and community collaboration makes them a cornerstone of support for people with I/DD in the Rapid City area and beyond.
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Utilizing NextGenAT solutions since 2022
